SONLOG, the new National Logistics Operations Room, has been inaugurated

Today, Mercitalia Rail, a company of the FS Group's Polo Logistica, inaugurated the new National Logistics Operations Room – SONLOG.

 

A true command center, SONLOG monitors the circulation of over 80,000 trains annually, transporting approximately 37 million tons of goods across Italy and Europe, 24 hours a day, seven days a week.

 

The room was inaugurated by Sabrina De Filippis, CEO of Mercitalia Logistics, and Silvio Damagini, CEO of Mercitalia Rail.

 

The state-of-the-art technologies enable 90 operators, with an average age under 40 and working in three shifts throughout the day, to constantly monitor all national and international freight traffic managed by the FS Italiane Group's Polo Logistica companies.

 

“The inauguration today opens another new chapter for the Polo Logistica, a chapter dedicated to the beating heart of our operations: our operations room,” said Sabrina De Filippis, CEO of Mercitalia Logistics. “This is where we work every day for our customers, through increasingly coordinated activities across the various arms of the Hub, aimed at putting service quality at the center of our daily operations.”

 

A presence in Rome is also active within SONLOG, in direct connection with the Milan facility, ensuring effective communication with the RFI operations room.

 

The room also features a Customer Service and After-Sales structure, working in close collaboration and synergy with the Operations Room, with the goal of ensuring maximum efficiency in managing goods for all customers and quickly responding to their needs, both in Italy and Europe.

 

“We are constantly committed to adopting cutting-edge solutions and technologies to meet our customers' needs, speeding up information exchange, and enabling ever more efficient management of the goods transported,” added Silvio Damagini, CEO of Mercitalia Rail.

 

The operations room is located within the Segrate railway yard in Milan, built in the early 1900s. In recent weeks, it has undergone significant renovations to make it more modern, comfortable, and functional, and to equip it with the best technologies for real-time monitoring of all railway circulation events. Additionally, SONLOG features a graphic and communication pathway that characterizes the environment: photographs illustrating the history of freight transport from the 20th century to the present are connected by tracks in an imaginary journey linking the past, present, and future.